Frequently Asked Questions

Bi-directional meter

What a bi-directional meter?

This is a measurement device calculating the power you use and the power sent back to the grid. The power you don’t use can sometimes be sold back to the grid. This is called the feed-in tariff, a rebate depending on your electricity retailer and state.

Supply charge

What is the supply charge?

A supply charge is the fixed daily cost for providing you with electricity.